Conditions before Making Inquiry

Please agree to the following items before making an inquiry.

• Personal information received from customers will be used to contact and respond to inquiries and questions, as well as to provide information.
• Personal information may be provided to partner companies or contractors deemed appropriate by us within the scope of the purpose of use.
• Personal information will not be provided to third parties without the individual's consent, except where there is a legitimate reason, such as when required by law.
• For requests regarding the disclosure, correction, or deletion of personal information, or for other inquiries, please contact the department listed below.

  Toshiba Digital Marketing Initiative Corporation

  Personal Information Protection Manager Managing Director, Administration Division

  Tel: +81-50-3191-2118

  Personal Information Protection Consultation Desk

  Email:DMI-privacy@ml.toshiba.co.jp

  Tel: +81-50-3191-2118

• Providing personal information is optional; however, if you choose not to provide it, we may be unable to provide certain services.
• Our website uses Cookies to enhance the convenience for our users and understand usage patterns. Information that identifies an individual is not included.

• Please see our privacy policy page for our overall policy regarding our handling of customer personal information.
• Customers under the age of 16 must obtain parental consent to make an inquiry.
• We will respond to inquiries made outside of business hours on the next business day or later.

Telephone Inquiries

+81-3-5408-1009
*Business Hours 9:00-12:00, 13:00-17:00 (JST)
(Excluding Saturdays, Sundays, public holidays, end-of-year and new year Holidays, and designated company holidays)

Company Location

105-0011
7–8F, NREG Shibakoen Building, 1-8-4 Shibakoen, Minato-ku, Tokyo, 105-0011, Japan