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Product questions and answers

Frequently Asked Questions

Inquiry Form

Please read the following notes before making an inquiry.

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If you are inquiring as a company, please be sure to fill in items marked "Company / Organization Name" and "Department and Section", too.

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By sending your personal data, you are consenting to the following.

  • Toshiba’s lithium-ion batteries are intended for sale to businesses, organizations, and corporations. We do not accept any inquiries from individuals.
  • We may not be able to answer your inquiry unless you are considering using Toshiba’s lithium-ion batteries for your series-produced products.
  • Before replying to a request for quotation, we will arrange for a meeting to learn details, including your application and the desired delivery date and quantity.
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  • Group companies of Toshiba Corporation ("Toshiba") or third party contractors may use your personal data to the extent necessary to respond to your inquiry.
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  • We may not be able to answer your inquiry if you not fill in the required columns correctly.
  • Please see the Privacy Policy or the Terms and Conditions on Toshiba's website.
  • Toshiba or its group company or a third-party contractor provides a reply to the inquiry.
  • Inquiries sent on Saturdays, Sundays, or during company holidays, will be received on the earliest working day and dealt with as soon as possible.

Address

72-34 Horikawa-cho, Saiwai-ku Kawasaki-shi, Kanagawa 212-8585, Japan
TOSHIBA CORPORATION
Battery Division