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Product questions and answers

Frequently Asked Questions

Inquiry Form

Please read the following notes before making an inquiry.

Please be sure to fill in items marked "required".
If you are inquiring as a company, please be sure to fill in items marked "Company / Organization Name" and "Department and Section", too.

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Notes on Inquiries

Before making an inquiry, please read the following.

By sending your personal data, you are consenting to the following.

  • Toshiba’s lithium-ion batteries are intended for sale to businesses, organizations, and corporations. We do not accept any inquiries from individuals.
  • We may not be able to answer your inquiry unless you are considering using Toshiba’s lithium-ion batteries for your series-produced products.
  • Before replying to a request for quotation, we will arrange for a meeting to learn details, including your application and the desired delivery date and quantity.
  • We use your personal data for the purpose of responding to your inquiries and questions, providing information, and, with your consent, for providing product information and marketing information from our company and our group companies through various communication means, including email.
  • Group companies of Toshiba Corporation ("Toshiba") or third party contractors may use your personal data to the extent necessary to respond to your inquiry.
  • You can request us at any time to disclose, correct or delete any personal data on you that we have retained. Please contact the division indicated above.
  • We may not be able to answer your inquiry if you not fill in the required columns correctly.
  • Please see the Privacy Policy or the Terms and Conditions on Toshiba's website.
  • Toshiba or its group company or a third-party contractor provides a reply to the inquiry.
  • Inquiries sent on Saturdays, Sundays, or during company holidays, will be received on the earliest working day and dealt with as soon as possible.

Address

72-34 Horikawa-cho, Saiwai-ku Kawasaki-shi, Kanagawa 212-8585, Japan
TOSHIBA CORPORATION
Battery Division