Industrial Cameras FAQ/After you connect camera and s...

After you connect camera and start the viewer, the image is not displayed, though you can open the camera. Viewer's image shows black and framerate is 0. [GigE camera](No.308)

The following reasons are considered:
1.The setup packet size is over MTU.
2.The firewall is set up.

Please refer to startup guide and confirm the setup.

back

Was this FAQ helpful?

Please let us know your opinion about the FAQ so that we will be able to improve our FAQ. (Within 800 characters)
Note: If you need a reply to your inquiry (e.g. inquiry about products), please use the inquiries form provided on Contact Us page. Please note that we cannot answer to your questions filled in below.

Please click below to change the cookie settings used on our website.