Industrial Cameras FAQ/ GigE Vision camera (BG series...
GigE Vision camera (BG series) is not shown in IP Configuration Tool. （No.1565）
Please check the followings.
1. Check if the camera is warm by touching it to check that power is applied to the camera.
If the camera is cold, power may not be supplied to it.
Please check that network adapter and hub is POE type that can supply power when
the camera is used as POE device.
Please check that power supply is correctly connected to the camera, when the camera is
used as not POW device.
2. Check if network cable, hub, and network card is not damaged.
3. Check if firewall is blocking packets from / to IP Configuration tool,
1. Check if the camera is warm by touching it to check that power is applied to the camera.
If the camera is cold, power may not be supplied to it.
Please check that network adapter and hub is POE type that can supply power when
the camera is used as POE device.
Please check that power supply is correctly connected to the camera, when the camera is
used as not POW device.
2. Check if network cable, hub, and network card is not damaged.
3. Check if firewall is blocking packets from / to IP Configuration tool,