Industrial Cameras FAQ/Frame rate becomes low when ac...
Frame rate becomes low when acquiring BU / DU camera images with Windows 10 PC using Intel 7000 series Core i 7, i 5, i 3 CPU (Kaby Lake).（No.1560）
When using BU / DU cameras on a PC with 7000 series Core i7, i5, i3 Kaby Lake CPU and the Microsoft driver of Ver 10.0.14393.0 for the USB3 host controller, expected frame rate may not be achieved. This phenomenon is caused by the combination of above PC setup and the camera model and its firmware version.
Having updated the USB3 driver to Ver 10.0.15063.138,the phenomenon will be resolved and the application will become able to acquire images in the expected frame rate.
You can update the USB driver just running Windows Update.
You can also update the driver from the "Update Driver Software" dialog displayed by right-clicking Intel (R) USB 3.0 eXtensible Host Controller in Device Manager.
Having updated the USB3 driver to Ver 10.0.15063.138,the phenomenon will be resolved and the application will become able to acquire images in the expected frame rate.
You can update the USB driver just running Windows Update.
You can also update the driver from the "Update Driver Software" dialog displayed by right-clicking Intel (R) USB 3.0 eXtensible Host Controller in Device Manager.